Quality and customer satisfaction
Discover Selectarc’s commitment to quality, our certifications, and our approach to satisfying our national and international customers and distributors.
Our commitment to quality and customer satisfaction
Customer satisfaction drives our success, and quality is at the heart of what we do. Our efforts to meet the expectations of our principals are reflected in continuous improvement and the unwavering commitment of all our staff.
Raising our standards
We are committed to continuously enhancing the quality of our welding and brazing products through:
- Upgrading our product range
- Ongoing investment in inspection and identification systems
- Implementing continuous improvement at every level of our organization
- Strengthening the visibility of our brand
Our approach to uncompromising quality
A culture of quality and safety is omnipresent at Selectarc. Our goal is to continuously improve the performance of our organization to strengthen our customers’ trust and enhance the quality of our products.
We adhere to rigorous standards, in line with current regulations and our Quality and Safety Policies.
Our efforts focus on:
- The safety of people and property
- Actively listening to our customers to better understand their needs
- Responsiveness to requests
- A balanced, rigorous, and prudent approach to decision-making.
- Communication
Mastering our production process
We ensure impeccable product quality through rigorous inspection at every stage of production and periodic evaluation of our suppliers.
Our staff is continuously trained and involved in our quality approach.
Our certifications and approvals: proof of our commitment
- ISO 9001 : for more than 20 years, our two manufacturing plants have been ISO 9001 certified, a testament to the effectiveness of our management and our commitment to delivering high-quality products. In addition, we meet the requirements of the aerospace and nuclear sectors through certifications specific to each application, thereby ensuring the reliability and performance of our welding and brazing solutions.
- ISO 19443 : in 2024, we obtained ISO 19443 certification, a standards framework dedicated to the nuclear sector, with one of the highest levels of requirements. This achievement demonstrates the robustness of our processes as well as the ongoing commitment of our employees, whatever their role in the organization.Selectarc is proud to be the only welding filler metal manufacturer to have obtained this certification.
- Product approvals : our products are also approved by the following organizations: BV, CWB, TÜV, Certigaz, DB, CE